The Cannabis Clinic (TCC) will introduce an 'assisted telehealth' model next month, designed to support patients who face difficulties accessing care due to technology barriers.
The New Zealand clinic operates physical locations in Takapuna, Hastings and Nelson in addition to its telehealth services. The new offering will go live in Nelson on October 1, starting at twice-weekly sessions, with plans to extend hours and roll the model out across the country over time.
Patients who visit the clinic in person will be guided through the process of connecting with TCC's network of medicinal cannabis specialists remotely.
Business development manager Lisa Gadsby said: "For patients who may have fears around using technology… our clinic provides a space where they can receive in-person assistance to connect with specialists remotely.
"This way, patients can get the care they need without the stress of navigating technology alone."
Gadsby said Nelson was selected as the launch location because it is "one of the most receptive cities in New Zealand to medicinal cannabis", and the company is looking at moving into other cities where demand is strong.
TCC CEO Dr Waseem Alazher added: "We understand that technology can be a barrier for some, especially the elderly.
"This new model, even in its developmental stages, has already successfully assisted several of our clients in securing appointments with our doctors – appointments they otherwise might not have been able to attend.
"A significant portion of our clients are in the older demographic, with approximately 30% aged 65 and over. Our older clients often prefer the comfort of walking into a facility, experiencing in-person interactions, and receiving the assistance they need. This model provides exactly that."